Arabian Experience Terms & Conditions

This web site (the "Site") is published and maintained by Arabian Experience, Kochi, a company incorporated and existing in accordance with the laws of the United Arab Emirates. When you access, browse or use this site; you accept without limitation or qualification, the terms and conditions set forth below. When you access any sub - site (whether belonging to an associate of Arabian Experience or otherwise) through this site, then such sub - site may have its own terms and conditions of use which is specific to such sub - site. Sub - sites may contain such additional terms and conditions of use as may be set out in such sub - site.
You need to agree to the following terms and conditions for using the website Arabian Experience. Arabian Experience reserves the right to block your access to the site in case of any violation, actual or suspected, of one or more terms and conditions.
Arabian Experience also possesses the full rights to change/add or edit any part or whole of terms and conditions as well as the privacy policy at our will. The end user would be notified of these changes and the continued usage of the site affirms your agreement to the said changes.
Before using this website (or any other related website), kindly go through the terms and conditions carefully. Note that in this document, Arabian Experience is referred to as 'Arabian Experience', 'we', 'our' or 'us' and the end user is referred as 'your' or 'you'. These terms and conditions of use and any additional terms posted on this site together constitute the entire agreement between Arabian Experience and you with respect to your use of this site.

Site & Its Contents

This site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.
As long as you comply with the terms of these terms and conditions of use, Arabian Experience grants you a non–exclusive, non–transferable, limited right to enter, view and use this site. You agree not to interrupt or attempt to interrupt the operation of this site in any way.


Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.
The registered user must provide a valid email address and a password to access the restricted areas. By becoming a registered user, you agree to the following

  • You shall provide your valid email address to create your unique login name and password.
  • The information you provide while registering on the site should not be false or bogus.
  • You shall access the 'restricted areas' only through your unique login and password and shall maintain the confidentiality of the same.
  • You shall not gain or assist any third person in gaining unauthorized access to 'restricted areas' which you are not entitled to.
  • In case of any security breach, suspected misuse of your username or unauthorized access and usage through your unique username, you shall intimate Arabian Experience as soon as you discover the same.


All materials on this site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this site limiting the way you may use the content.
All materials on this site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the content.
There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Arabian Experience or otherwise. By displaying them on this site, Arabian Experience is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
You may download such copy/copies of the content to be used only by you for your personal use at home unless the sub - site you are accessing states that you may not. If you download any content from this site, you shall not remove any copyright or trademark notices or other notices that go with it.

User's Material

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.
Arabian Experience assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material.
Arabian Experience may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Arabian Experience's policies in any way.
Arabian Experience will fully co-operate with any law enforcement authorities or court order requesting or directing Arabian Experience to disclose the identity of anyone posting such materials.

Transmitted Material

Internet transmissions are never completely private or secure. You understand that any message or information you send to this site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to Arabian Experience does not cause Arabian Experience to have any special responsibility to you.
The copyright in the contents of this website belong to Arabian Experience. Accordingly, Arabian Experience reserves all rights. Copying of part or all the contents of this website without permission of Arabian Experience is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

Contests & Interactions

This site may contain contests that require you to send in material or information about yourself or offer prizes. Each contest has its own rules, which you must read and agree to before you participate.


The material in this site could include technical inaccuracies or typographical errors. Arabian Experience may make changes or improvements at any time.
The materials on this site are provided on an "As Is" basis, without warranties of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by Arabian Experience, Arabian Experience affiliates and their respective suppliers. To the fullest extent permissible pursuant to applicable law, Arabian Experience disclaims all warranties of merchantability, relating to the information and description of the hotel , air or any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Hotel or any other ratings displayed on this website are intended as only general guidelines, and Arabian Experience, Arabian Experience affiliates and their respective suppliers do not guarantee the accuracy of the ratings. Arabian Experience, Arabian Experience affiliates and their respective suppliers make no guarantees about the availability of specific products and services. Arabian Experience may make improvements and/or changes on this website at any time.
Arabian Experience does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure your fullest satisfaction.
Arabian Experience does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as hotel owners and tour operators.
You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. Arabian Experience does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the site.
You also acknowledge that through this site, Arabian Experience merely provides intermediary services in order to facilitate highest quality services to you. Arabian Experience is not the last–mile service provider to you and therefore, Arabian Experience shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available on this site. Arabian Experience, Arabian Experience affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, and non–infringement.
Arabian Experience will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site. In no event shall Arabian Experience, Arabian Experience affiliates, and their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if the Arabian Experience group companies, the Arabian Experience affiliates and their respective suppliers have been advised of the possibility of such damages.
You agree to defend and indemnify Arabian Experience, Arabian Experience affiliates, and their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: (a) your breach of this agreement or the documents referenced herein; or (b) your violation of any law or the rights of a third party.
Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, Arabian Experience’s liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of AED 600 (AED Six Hundred only).


The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local Arabian Experience authorized representative for the availability of specific products and services in your area.

Terms & Conditions of Use

Arabian Experience may add to, change or remove any part of these terms and conditions of use at any time, without notice. Any changes to these terms and conditions of use or any terms posted on this Site apply as soon as they are posted. By continuing to use this site after any changes are posted, you are indicating your acceptance of those changes.
Arabian Experience may add, change, discontinue, remove or suspend any other Content posted on this site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
Arabian Experience reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Arabian Experience's systems as well as its client's interests are and remain, well - protected.
Towards this end, Arabian Experience may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you. If Arabian Experience, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Arabian Experience may cancel the said orders at any time up to 5 hours before the scheduled time of departure of the relevant flight or 5 hours before the expected date of visit to any property booked through Arabian Experience.

Usage of Collected Information

The information collected by us may be used for the following
Communications - we may update you about new services and other information from time to time. To unsubscribe to these updates, mail to
Processing Payments - When you purchase online, the required information is sent to the relevant financial institution.
Legal requirements - Arabian Experience reserves the right to disclose your personal information as necessary to: (1) Comply with the law or comply with legal process served on Arabian Experience; (2) Protect and defend the rights or property of Arabian Experience; (3) Protect the personal safety of other Arabian Experience websites' users or the public; or (4) To ensure compliance with our Terms & Conditions. Arabian Experience cooperates with law enforcement and other third parties to enforce laws, intellectual property, and other rights, and we reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.

Business Transfer

The user information database of this website may be shared in case of mergers, acquisition, sale, insolvency, bankruptcy or as a part of business asset transfer by Arabian Experience.

Arabian Experience Policy will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.
United Arab Emirates is our company's country of domicile.
We accept payments online using Visa and MasterCard credit/debit card in the (Currency required, e.g. AED/USD). If "Credit Card Online" is selected as the payment method, then the details on the Customer's ID (Card holder's ID) should exactly match that of the credit card used to make the purchase.
All the refunds of any transaction's amount against any purchase through this website would be refunded to the original mode of payment.
Delivery information such as Customer's Name, Location, Address and Contact Number will be stored for delivery purposes. Other personal identifiable information will not be stored.


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